Jenepher Lennox Terrion

Associate Professor, Department of Communication

Member of the Faculty of Graduate and Postdoctoral Studies and thereby authorized to supervise theses.

Member of the Interdisciplinary Research Group in Organizational Communication (IRGOC)

Office: 303, 554 King Edward Avenue
Telephone: 613-562-5800, ext. 2517
E-mail: jlennoxt@uOttawa.ca

University degrees

1993 – Ph.D. in Communication Studies, Concordia University
1989 – M.A. in Communication, State University of New York at Buffalo
1987 – B.A. Honours in Communication, University of Ottawa

Fields of interest

Organizational communication (executive and management development, communication skills training)
Group dynamics (peer mentoring, critical reflection)
Evaluation of training (transfer of learning, barriers to learning)
Interpersonal communication (presentation skills, relational communication)

Ongoing research

My research tends to involve program and training evaluation. My interest in mentoring relationships and the impact of these connections on both mentors and mentees will continue to form the basis of my research focus for the next year. Research objectives include measuring the impact of different forms of peer support relationships on the integration, retention, and student experience of university students. I am interested in the development of support networks and social capital, the impact of technology on networks, and the motivations of volunteers.

Selected publications

Book chapters

TERRION, J. LENNOX and Texter, L. (1995). Shared meanings and perceptions. In R. L. Hartman and L. A. Texter (Eds.). Advanced interpersonal communication, pp.17-30. Dubuque, Iowa: Kendall/Hunt Publishing Co.

Articles

TERRION, J. LENNOX & Lagacé, M. (2008). Communication as precursor and consequence of subjective social capital in older people: A new perspective on the Communication Predicament Model. Social Theory & Health, 6, pp. 239-249.

TERRION, J. LENNOX & Philion, R. (2008). The electronic mentor journal as reflection-on-action: A qualitative analysis of communication and learning in a peer-mentoring program. Studies in Higher Education, 33, 5, 583–597.

TERRION, J. LENNOX & Hogrebe, A. (2007). A Canadian experience with an intervention program for vulnerable families: Lessons for German social work and policy. European Journal of Social Work, 10, 3, pp. 401-416.

TERRION, J. LENNOX & Leonard, D. (2007). A taxonomy of the characteristics of student peer mentors in higher education: Findings from a literature review. Mentoring & Tutoring, 15, 2, pp. 149-164.

TERRION, J. LENNOX, Philion, R., & Leonard, D. (2007). An evaluation of a university peer-mentoring training program. International Journal of Evidence Based Coaching and Mentoring, 5, 1, pp. 42-57. Accessible at: http://www.brookes.ac.uk/schools/education/ijebcm/home.html!

TERRION, J. LENNOX (2006). Building social capital in vulnerable families: Success markers of a school-based intervention program. Youth and Society, 38, 2, pp. 155-176.

TERRION, J. LENNOX (2006). The development of social capital through a leadership training program. MountainRise (A Refereed Electronic Journal dedicated to the scholarship of teaching and learning), 3, 2. Accessible at http://mountainrise.wcu.edu/issue.html (14 pp.).

TERRION, J. LENNOX (2006). The impact of a management training program for university administrators. Journal of Management Development, 25, pp. 183-194. Reviewed in Development and Learning in Organizations, 21, 2, pp. 29-30.

TERRION, J. LENNOX & Ashforth, B. (2002). From I to we: Humor, metaphor and equivocality in the development of a temporary group. Human Relations, 55, pp. 55-88.

Conferences

TERRION, J. LENNOX & Philion, R. (2008, May). Communication and learning in a peer-mentoring program: A qualitative analysis of electronic mentor journals. Paper presented at the International Communication Association Annual Conference, Montreal, Quebec.

TERRION, J. LENNOX & Lagacé, M. (2006). Capitalizing on social links: A case study of the correlation of perceived connectedness and well-being in senior citizens. Paper presented at the Canadian Communication Association Conference, Toronto, Ontario.

TERRION, J. LENNOX (2005). Making more powerful presentations. Association of Ontario University Human Resource Professionals, Ottawa, Ontario.

TERRION, J. LENNOX (2004). Building a better lecture: Engaging students using the lecture format. International Consortium for Educational Development, Ottawa, Ontario.